Shipping and Delivery

How long does shipping take?

Orders typically ship within 1-2 days. Shipping times vary based on the individual store and destination.

To view estimated shipping times for your orders, please visit your Order History and choose “Where’s My Package?” for more information. You can track your package’s delivery progress at any time from this area.

How can I track my order?

If you want to check the delivery status of your order, you can find the most updated tracking information by visiting Order History.

Click on “Where’s My Package?” to view your order’s estimated date of arrival and tracking history. Please note, depending on how the store ships your order, there may not be tracking information available.

How much does shipping cost?

We strive to maintain low shipping costs. The shipping price associated with each item is displayed at checkout. The cost varies depending on the size, weight and destination of your order. 

Where does my order ship from? is a self operated ecommerce site, connecting customers with stores from across the world. Your order ship from our Southern California warehouse location. 

How do I change my shipping address?

Before placing your order on, you can change the shipping address directly in your shopping cart.

If your order was placed within the first 12 hours, you can go to your Order History and click “Change Shipping Address”.

Once your order has shipped, it’s no longer possible to change the address. We recommend contacting your local post office with your tracking numbers to see if they can reroute your order to another address.


Delivery Policy

All of our orders with standard shipping or free shipping will be shipped without signature delivery or insurance. If customer need the signature delivery, please contact us for additional shipping fees.

All of our orders with standard shipping or free shipping may be shipped by following shipping methods: UPS ground, UPS SurePost, USPS First Class, USPS Priority, Fedex Ground, Fedex Smartpost or equivalent shipping service depending on the shipping circumstance, by processing the order, customer fully aware of the shipping carrier may leave the package at the safest location of the ship to address by the delivery staff own judgement. Customer agrees the carrier to deliver the package without signature. Customer is responsible to communicate with delivery carrier for special instructions.